Privacy Policy

Last updated: July 9, 2024

Clean Peachy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or quote requests
  • Schedule cleaning services
  • Sign up for our newsletter
  • Contact us via phone, email, or other means
  • Provide feedback or reviews

This information may include:

  • Name and contact information (email, phone number, address)
  • Home details and cleaning preferences
  • Payment information (processed securely through third-party providers)
  • Service history and preferences
  • Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our cleaning services
  • Process payments and manage billing
  • Communicate with you about services, appointments, and updates
  • Send marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze website usage and improve user experience
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, scheduling software, and cleaning supply vendors.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis
  • Secure data storage and transmission

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Phone

(404) 856-5233

Email

info@cleanpeachy.com

Service Area

Greater Atlanta Area